Privacy Policy
Last updated: 21 October 2026
This policy explains how HICONY Store (store.hicony.com) handles information when you browse the store, place an order, access digital downloads, or contact us. HICONY Store offers digital products and HICONY Article Bridge access.
Information we collect
- Order and customer details: information you provide at checkout, such as your name, email address, billing details requested by the checkout, purchased items, order status and receipt details.
- Support messages: the information you choose to send when asking for help or requesting access.
- Referral details: if a referral field is offered and you choose to use it, the name or link you submit may be stored with the relevant order.
- Technical information: limited information may be processed by WordPress, hosting, security, consent, and site-functionality tools to operate and protect the store.
Payments
PayPal is the payment method currently offered at checkout. Payment processing is handled by PayPal under its own terms and privacy policy. HICONY Store uses order records to confirm purchases and provide receipts, downloads, or access setup. Do not send payment-card details to us by email or support message.
How we use information
- To process orders and provide purchased digital products or service access.
- To send order confirmations, receipts, download information, and necessary service messages.
- To answer support requests, prevent abuse, maintain security, and troubleshoot technical problems.
- To keep records needed for accounting, legal obligations, and the operation of the store.
Cookies and similar technologies
WordPress and Easy Digital Downloads may use cookies or similar storage to support site navigation, cart and checkout behaviour, account sessions, and security. Consent and other site tools may manage additional categories of cookies where configured. You can manage available choices through the site’s cookie-consent controls and your browser settings. Blocking essential cookies may prevent some store functions from working.
Service providers and sharing
Information may be processed by providers that help us host and secure the site, operate WordPress and the digital-download checkout, send service email, process payments, and provide site functionality. These providers receive information as needed for their services and are subject to their own terms and privacy practices. We do not describe customer information as being sold to advertisers.
Retention and security
Order and transaction records may be retained for customer support, access administration, accounting, dispute handling, and legal requirements. Other information is kept only as reasonably needed for its purpose. We use reasonable technical and administrative measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You may contact us to ask about personal information associated with your order or to request correction or deletion where applicable. Some records may need to be retained to fulfil legal, accounting, security, or transaction obligations. To make a request, use the HICONY contact page and identify the email address used for your purchase. Do not include passwords or payment-card details.
Children
The store is not intended to collect personal information directly from children without appropriate adult involvement. Purchases and account or access setup should be handled by an adult with authority to do so.
Changes to this policy
We may update this policy when the store, its providers, or applicable requirements change. The latest version will be published on this page with an updated date.